Name: White Premium Ceramic Mug For Unisex
Brand: PraMaan Print Studio
SKU: MUG-WHT-PLN
Price: 300 INR
Availability: InStock

Question 1

Are your custom mugs dishwasher safe?

Accepted Answer

Yes, our sublimation-printed mugs are dishwasher safe. The print is heat-set into the ceramic coating, making it resistant to fading from regular use and washing.

Question 2

What type of printing is used on mugs?

Accepted Answer

We use premium sublimation printing technology that infuses the design directly into the mug's coating. This produces vibrant, full-wrap designs that won't peel, crack, or fade.

Question 3

Can I order custom mugs with my own photos?

Accepted Answer

Yes! Upload any photo or design during the ordering process. We recommend high-resolution images (at least 300 DPI) for the best print quality.

Question 4

What payment methods do you accept?

Accepted Answer

We accept UPI, credit/debit cards, net banking, and popular wallets like Paytm and PhonePe through our secure Razorpay payment gateway. All transactions are SSL encrypted.

Question 5

How long does shipping take?

Accepted Answer

Standard shipping takes 5-7 business days within India. Express shipping (2-3 days) is available at checkout for an additional fee. You'll receive tracking information via email once your order ships.

Question 6

What is your return policy?

Accepted Answer

We accept returns within 7 days of delivery for non-customized items in their original condition. Custom printed items are non-returnable unless defective. Contact us to initiate a return.

Question 7

Is my payment information secure?

Accepted Answer

Absolutely. We use industry-standard SSL encryption and never store your card details. All payments are processed through PCI-compliant Razorpay gateway.